We deliver mobile units to locations within our available service areas. Delivery availability may depend on the destination, road access, transportation requirements, and the size and configuration of the unit.

Customers should provide an accurate delivery address and inform us of any access restrictions that may affect delivery.

3. Delivery Costs

Delivery and transportation costs may vary depending on:

• Delivery location

• Distance from our facility

• Unit size and weight

• Transportation requirements

• Site access

• Special equipment required for unloading or placement

• Additional permits or transportation requirements, where applicable

Any applicable delivery charges will be communicated to the customer before delivery is arranged.

4. Delivery Times

Mobile units are often built or prepared according to individual customer requirements. As a result, delivery times may vary from project to project.

An estimated delivery or completion date will be provided based on the information available at the time of the order.

Any delivery date provided by ProBuild Mobile Units is an estimate unless a specific delivery date is expressly agreed to in writing.

We will make reasonable efforts to keep customers informed of any significant changes to the estimated delivery schedule.

5. Delays

Occasionally, delivery may be delayed due to circumstances outside our reasonable control. These may include:

• Weather conditions

• Transportation delays

• Road closures

• Material or supplier delays

• Manufacturing or construction delays

• Equipment availability

• Permit or regulatory requirements

• Unexpected site conditions

• Carrier or third-party transportation issues

• Other circumstances beyond our reasonable control

If we become aware that an agreed or advertised shipment or delivery timeframe cannot be met, we will notify the customer and provide an updated timeframe where reasonably possible.

For orders subject to applicable U.S. consumer protection requirements, we will handle shipping delays in accordance with applicable law, including providing any required cancellation and refund options.

6. Customer Responsibilities

The customer is responsible for ensuring that the delivery location is suitable and accessible for the mobile unit.

Before delivery, customers should ensure that:

• The delivery address is correct.

• There is sufficient access for the delivery vehicle.

• Roads and entrances can accommodate the required transportation equipment.

• The intended placement area is prepared and accessible.

• Any required site preparation has been completed.

• Any necessary local permissions, approvals, or permits have been obtained by the responsible party.

Additional costs resulting from inadequate site access, unexpected site conditions, or customer-requested changes may be the responsibility of the customer.

7. Delivery and Placement

Delivery of a mobile unit does not necessarily include site preparation, foundation work, utility connections, or permanent installation unless these services are specifically included in the customer's agreement.

Where placement or installation services are offered, the scope of those services will be confirmed with the customer before work begins.

8. Inspection Upon Delivery

Customers should inspect the mobile unit upon delivery and notify ProBuild Mobile Units as soon as reasonably possible if there is visible damage or another delivery-related issue.

Where appropriate, customers may be asked to provide photographs or other documentation of the issue to assist with our review.

9. Damaged Deliveries

If a unit appears to have been damaged during transportation, please notify us promptly and provide photographs and relevant details.

We will review the circumstances and work with the customer and, where applicable, the transportation provider to determine the appropriate resolution.

10. Changes to Delivery Arrangements

Customers should contact us as soon as possible if they need to change the delivery address, delivery date, or site requirements.

Changes may affect the delivery schedule and may result in additional transportation or handling costs.

11. Failed or Unable-to-Complete Deliveries

If delivery cannot be completed because of incorrect information, restricted access, unsafe conditions, or circumstances attributable to the customer, additional delivery, storage, transportation, or rescheduling costs may apply.

We will communicate any applicable additional charges before they are incurred whenever reasonably possible.

12. Shipping and Delivery Communication

We may communicate with customers by email, telephone, or other contact information provided during the purchasing process regarding:

• Order confirmation

• Construction or preparation progress

• Estimated delivery dates

• Delivery arrangements

• Delays or changes

• Site requirements

• Delivery completion

Customers are responsible for ensuring that their contact information remains accurate and that they can receive important delivery communications.

13. Questions About Delivery

If you have questions about shipping, transportation, delivery times, or site requirements, please contact the Pro Built Mobile Units team before placing your order.

We are committed to providing clear communication and working with our customers to make the delivery process as smooth as possible.

Pro Built Mobile Units
Quality Mobile Units, Built for Your Needs.